Yeşilköy Medical Center Quality Policy
At Yeşilköy Medical Center, we are committed to maintaining and continuously improving the highest standards of quality in our healthcare services. Our commitment is founded on the principles of patient satisfaction, patient safety, staff training, and continuous improvement.
Patient-Centered Care
The satisfaction and safety of our patients are at the core of all our activities. To achieve this, we:
- Strive to understand and meet the needs and expectations of our patients.
- Respect patient rights and protect their privacy.
- Provide accurate and up-to-date information to patients, enabling active participation in their treatment processes.
Staff Training and Development
The continuous development of our staff is one of our top priorities to enhance the quality of the healthcare services we provide. Therefore, we:
- Organize regular training programs to keep our staff's professional knowledge and skills up to date.
- Encourage teamwork and emphasize the importance of collaboration.
- Provide a fair and transparent working environment to ensure staff satisfaction.
Continuous Improvement and Innovation
At Yeşilköy Medical Center, we adopt a philosophy of continuous improvement and innovative solutions to maintain our service quality. In this context, we:
- Regularly review and enhance our healthcare services in line with national and international standards.
- Carefully evaluate patient feedback and incorporate it into our improvement processes.
- Stay updated with the latest technologies and treatment methods and integrate them into our practices.
Environmental and Community Awareness
Environmental and community responsibility holds a significant place within Yeşilköy Medical Center's quality policy. Accordingly, we:
- Adopt environmentally friendly practices, taking effective steps in waste management and energy conservation.
- Develop and support social responsibility projects that contribute to public health.
Quality Management System
Yeşilköy Medical Center effectively implements and continuously improves its quality management system. To this end, we:
- Regularly review our service processes and make necessary improvements.
- Set, monitor, and evaluate our quality objectives.
- Adhere to the principles of transparency, accuracy, and reliability in service delivery.
As Yeşilköy Medical Center, we are determined to continue our journey as a leading institution in the healthcare sector. Our quality policy reflects our commitment to providing the best service to our patients.